With this COVID-19 around, we are reliant on the support of Kiwis. Should your circumstances allow, it would mean the world to us if you opt for a travel credit rather than a cancellation. This credit (the value of any unused days) you can use towards a future booking. Should you need to cancel, the …
We are unable to give refunds for bookings that have commenced already. See our terms and conditions. We will, however, offer you a credit if your hire is shortened due to a new COVID-19 level restriction. This credit (the value of any unused days) you can use towards a future booking. This means you can …
Do I get a refund if I return the vehicle earlier than expected? Read More »
So far, before any lock-down, ample time is given to return to your place of residence. In the unlikely event that you will be unable to travel back to either of our bases in Paihia or Christchurch, please get in touch with our team on 021 022 03009 or email [email protected]
If government requirements allow and you decide to stay on the road during lockdown, we can extend your hire (depending on availability). You will pay the same daily rate as at the time you confirmed your booking for the duration of the lockdown.
Absolutely. If you are travelling in a geographical area that is in COVID-19 alert level 1 or 2, you can continue doing. Simply follow the governments requirements such as social distancing and contact tracing. You can even extend your hire (depending on availability) if you feel like you want to explore our beautiful backyard!
We are unable to give refunds for bookings that have commenced already. See our terms and conditions. We will, however, offer you a credit if your hire is shortened due to a new COVID-19 level restriction. This credit (the value of any unused days) you can use towards a future booking. This means you can …
Do you refund if I have to return early due to a change in level restrictions? Read More »
If you are unable to start your trip due to a new COVID-19 level restriction, we can offer you a credit for the amount you have paid to be used for a future booking. In this case, you would receive a credit to use towards a future booking. Should you need to postpone, please contact …
