Supermarket opening hours vary but most are open from 7Am in the morning until 9PM in the evening (some even 24 hours). You can even I buy groceries on most public holidays, except Xmas day.

Travel times and distances in New Zealand are often misjudged. Highways (except around a few cities) are comparable to 80Km roads in Europe, USA or Australia. Mountains, mostly two lane windy roads, prevent you a quick ride from A to B.

Travel times and distances in New Zealand are often misjudged. Highways (except around a few cities) are comparable to 80Km roads in Europe, USA or Australia. Mountains, mostly two lane windy roads, prevent you a quick ride from A to B.

Holidaying is twice the fun when you can share it with your friends back home! SO, all our campervans are fitted with on-board WiFi, simply bring your mobile WiFi device and connect.

Internet data is included when you take out the Value Pack insurance, otherwise, you need to buy one of our pre-pay data packages See our extra charges page for more details. We provide a NZ mobile-phone so you can easily book camping-grounds or activities, contact Rob and Nick for any questions during your travels or in case of calamities.
Top-up credit available at most supermarkets.

There are a few things that you may not be used to when driving in New Zealand. We drive on the left side of the road, using a hand -held mobile while driving is illegal.
Please check the New Zealand Transport Agency website before you start driving.

All Bay of Islands Campervans run on diesel and use between 9 litre/100 km and 11 litre/100 km depending on driving style and terrain. Diesel is cheaper than petrol in New Zealand. Keep in mind you might need to pay Road User Charges (RUC) unless you have taken out the Value Pack insurance

Most tourists do need a Visa to visit New Zealand. See here for more info.

After you have booked with us we will send yo a list of sites you can use to plan your holiday.

Our standard minimum hire period is 10 days when departing and returning from our home base Paihia, 2 weeks from Auckland, Christchurch. Minimum hire periods may increase over peak season and are subject to change without notice based on the season and availability. To check exact minimum hire periods its best to make a request for your specific dates.

We offer the unique service to pick up or drop off at any domestic airport. Our ‘standard’ locations are Auckland, Christchurch and The Bay of Islands (Paihia), others might incur extra costs.

You are liable up to NZ$5000 per incident, unless you have purchased our additional insurance coverage. Doing so will limit your excess or even waive it completely.

Windscreen and tyre damage is especially common in New Zealand due to loose gravel, even on main roads. On average, one in three vehicles returns from its hire with some sort of damage. Take out the Value Pack insurance and have peace of mind knowing that you are covered in the unfortunate event of damage to the vehicle. You can decide on the insurance excess at the time of booking till just before you leave by campervan. You can not change your mind once handover has taken place.

We calculate Road User Charges on actual kilometres travelled in your campervan, so you only pay for what you use. You can find out more about Road User Charges here. One of the advantages of choosing for the Value Pack insurance is that Road User Charges are included, no matter how many miles you drive!

We think the best and most cost-effective way to pay is by (International) bank transfer. All information you need will be in your rental agreement which you receive upon booking. We do accept VISA and MasterCard credit cards, this will incur a 2.9% surcharge…

A 20% deposit is required to secure your booking. The remaining balance is due 35 days before your adventure commences.

No. Extra driver fees are included in our daily hire rate.

Our insurance covers drivers over 25 years of age that hold a full (not a learners) drivers license. An inexperienced driver excess (NZ$1000) applies when the license is held less than 12 Months. You can not buy down this access.

NO. On pick up of the vehicle a full (non provisional) and valid driver’s license must be presented in person by all people wishing to drive the vehicle. If you plan to use a foreign license that is not in English, an International driver’s license or valid, certified translation is also required. The minimum age to drive a Bay of Islands Campervan vehicle is 25 years, and the maximum age is 75 years.

Included is comprehensive insurance (excess/deductible applies), unlimited miles, extra drivers, transfers at start and end of hire to agreed handover location. Touring atlas, GPS, Tourism Radio, gas bottle fill, cleaning, 24-hour breakdown service, outdoor chairs, table, BBQ, linen, bedding, kitchen equipment including utensils, crockery, glasses, pots and pans. Even the first coffee, tea, sunscreen and sandflies-repellent are included!

All our campervans come with a safety box.

Our campervans are easy to drive, have high performing turbo diesel engines, and all the added features of a modern European vehicle including ABS and air bags. There are no restrictions to the 100 km/hr (60 mph) road speed limit and you only need the standard drivers license.

Pick up day and drop off day are counted as full days regardless of the time you arrive or leave. This is an industry-standard for a motorhome rental.
The earliest hand over time (or transfer to Paihia) from Auckland airport is 10:00
The earliest hand over time from Christchurch is 9:00
the latest hand back time is 17:00
We do not offer an after-hours service.

No worries! When you pick up the motorhome an instruction is given and there is plenty of time to answer any questions you might have. If you want to get prepaired beforhand, check out these instructions videos

Snuggle up after a day full of adventure! Your comfortable bed is made, ready to go the for the first night. A clean changeover set is waiting in the cupboard.

The best places in new Zealand are usually of the beaten track, so we made sure you can camp without using 230V power for a couple of days.

Sorry, no smoking!

Bay of Islands Campervans are all well insulated and central heated by a gas heater.

What is not? All vehicles are fully equipped with:

• Pillows & Duvets, Sheets(2x)
• Towels(4x)
• Dish Cloth (2)
• Tea Towels (2)
• Cooking Utensils, Pots/Pans/Fry pan
• Cutlery, Scissor
• Plates & Bowls
• Cups & Glasses
• Tin Opener
• Electric Toaster
• Coffee Plunger
• Chopping Board
• Gas BBQ
• Clothes Hangers
• Clothes Line & Pegs,
• Dustpan & Broom
• Dish Brush
• Waste & Fresh Water Hose
• Full LPG Bottle
• Fire Extinguisher
• Cell-phone…

Something missing? Just email us, and we will advise if it packed is or not!

No worries! When you pick up the motorhome an instruction is given and there is plenty of time to answer any questions you might have. If you want to get prepaired beforhand, check out these instructions videos

Unfortunately: Yes, particularly in wet areas such as Fiordland. Not to worry, we have an initial supply of insect repellent and flyscreens on all opening windows of your campervan.

You love it, or you hate it. Anyway, we have Tourism Radio installed as extra source of information. Using GPS coordinates it gives a signal when there is a point of interest in the vicinity.

During your vehicle familiarization at pick up we will give you a ‘dry run’ how to empty waste water and toilet cassette. Some town have dump stations (Most (paid) camp grounds have dumping facilities. The provided touring atlas has all dump places listed on the map. You can also find them on our online camping ground map

No worries, help is on its way: We have registered all our Motorhomes with the Automobile Association (AA) for 24-hour roadside assistance. This gives you peace of mind in the odd case you have a breakdown.
All Mechanical breakdowns are covered under AA relevant Roadside Assistance program and include the following:
✓ Engine faults
✓ Electrical Faults
✓ Cooling system
✓ Vehicle recovery
The following Non-Mechanical ‘breakdowns’ are subject to the relevant call out fees charged by the AA; for example;
X Out of fuel / incorrect fuelling of the vehicle.
X Flat Tyre X Keys being lost, broken or locked inside the vehicle.
X Flat batteries.
X A breakdown as a result of damage caused in an accident, including salvage

The Value Pack insurance will cover you for:
✓ Windscreens and Tyres

The ferries operate all year round but there are fewer sailings during the winter. If you are travelling in peak season (between December and February), you will definitely need to book your ferry crossing in advance Outside these periods you can usually make a reservation one day in advance or on the spot.

If you have not driven any gravel road, you have not seen New Zealand! SO, you are allowed on all named roads and DOC camp-site access roads.

Most camping grounds in New Zealand do not require reservations except for the two weeks after Christmas, Public Holiday weekends and the Easter holidays.
When you are going for one of the ‘Great Walks’ it does pay to book the (Department of Conservation) sites as they usually have limited availability. You can always use the on board cell phone to call ahead and if you want to. You can find all approved camping sites, including DOC-sites and their telephone numbers on our camping location map

Gas is used for cooking, heating, hot water supply and the refrigerator in both the Explorer and Seeker Motorhomes. 

The best places in new Zealand are usually of the beaten track, so we made sure you can camp without using 230V power for a couple of days.

In general, you will be able to use all facilities without being plugged into 230V for up to 3-4 days. It really comes down to what appliances you’re using and how often. When you drive a day for a longer period, you will recharge the batteries and won’t see the battery levels coming down much. <

No worries! A GPS unit is installed in all campervans.

No worries! When you pick up the motorhome an instruction is given and there is plenty of time to answer any questions you might have. If you want to get prepaired beforhand, check out these instructions videos